Shipping fees are charged 8€ in metropolitan France, 12€ in DROMs and COMs, and 25€ for international destinations.
The Maison Chrysalide is committed to deliver your purchases worldwide.
Once the order is fulfilled, the processing time of your purchase is from 2 to 3 working days. Then you have to wait between 2 and 5 working days for France, and between 8 and 15 working days of shipping and delivery time for orders shipped to DROMs and COMs and worldwide. These deadlines are not contractual but if you have not received your package in these indicative deadlines, do not hesitate to come back to us by email at firstname.lastname@example.org.
The orders will not be fulfilled during weekends and French public holidays, neither during some holidays nor exceptional absences, specified on our website.
How to track your order ?
You will first receive a confirmation mail of your order. When it will be shipped, a Colissimo mail will indicate you the tracking number and then you will be able to track your package at any time until delivery.
In the case of a damaged product, non-compliant or not received at the expiration of the indicative delivery deadline, please contact us in the next 14 days after the estimated or effective delivery date at the email address email@example.com. Return costs are at the expense of the customer and the returned products have to be in their original package and in perfect condition.